Our Values
How we operate
Our values aren't a fuzzy feeling, but our structural DNA. We use them every day to make hard calls and move our work forward.
More About Us
Support small
We invent, build, and execute to meaningfully improve the lives of our small business partners. We put in the work to look out for their best interests because their success is our success.
Own, don't rent
We are relentlessly resourceful, "do what we say we'll do", and care about the details. When we see a problem, we roll up our sleeves because it's our responsibility to take care of it.
1% better every day
We constantly improve and drive towards hitting ambitious goals. We operate from a place of humility and upcycle mistakes into feedback and learnings. We focus on outcomes, look for opportunity, and celebrate a growth-mindset.
Hustle to honesty
We seek to quickly get to the truth, especially if it's scary or inconvenient. We assume positive intent and are open, honest, and direct about problems.
Think critically, act quickly
We utilize first principles and diverse perspectives to prioritize the right problems and solutions. We have a bias for action to rapidly and rigorously test hypotheses, show evidence of progress with data, and then double down on what works.
